Privacy Policy

This Privacy Policy explains how Furnilight Wholesale LTD ("Furnilight Wholesale", "we", "us" or "our") collects and uses information submitted through this website. Furnilight Wholesale LTD is a private limited company registered in England and Wales (company number 17278658).

Who operates this website

This website is operated by Furnilight Wholesale LTD. If you have any questions about this policy or how your information is handled, contact us at [email protected].

Information we collect

We collect the information you choose to provide through our contact and trade enquiry forms. This may include your name, email address, telephone number, business name, website, buyer type and the details you share about your interior supply requirement (such as product categories, quantities, intended use, location, timeline and any notes you add).

Please do not submit payment details, confidential supplier data, private customer information, access credentials or sensitive commercial documents through our forms.

How we use trade enquiries

We use the information you submit to:

• respond to your enquiry and understand your supply requirement;
• discuss product suitability, availability and trade terms with you;
• communicate with you by email or other contact details you provide;
• keep a record of our correspondence relating to your enquiry.

Email communication

Where this website is configured to use a mailto link, submitting the enquiry form opens your own email application so that you can send your enquiry to us directly. We use the email address you contact us from, or provide, to reply to your enquiry.

Lawful basis

We process enquiry information on the basis of our legitimate interest in responding to business and trade enquiries, and to take steps at your request before entering into any potential supply arrangement. In plain terms: you contacted us about a supply enquiry, and we use your details to reply and discuss it.

Retention

We keep enquiry correspondence for as long as is reasonably necessary to respond to and manage your enquiry, and to meet any legal or record-keeping requirements, after which it is deleted or anonymised.

Your rights

Under UK data protection law you have rights over your personal data, including the right to access it, to ask us to correct or delete it, to object to or restrict certain processing, and to data portability where applicable. To exercise any of these rights, contact us at [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO).

Cookies

Information about the cookies this website uses is set out in our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.